CUSTOMER SURVEY

1. How would you rate this auto center?
    Excellentlet Good    Fair let Poor

2. Were you satisfied with the repair work?    
    Yesl  No

3. Were the personnel courteous, efficient and knowledgeable?
    Yes   No

4. Was the estimate for work performed accurately or if additional work was necessary, were you consulted?
    Yes  No

5. Were the facilities clean and neat?
    Yes   No

6. Was your vehicle ready on time?
    Yes   No

7. Have you used this service or repair center before?
    Yes    No

8. Would you return to this shop again?
   Yes    No

9. If you could change one thing about this auto center, what would it be?

E

10. Other comments:

E

11. *Date of visit: